Drake Lawn & Garden Niagara Falls
By Daniel Kelemen (I am a Customer) on Jun 22, 2012
I took an older model of John Deere lawn tractor for service, because the hydro transmission wasn't moving. The Wheatfield branch picked up the machine, and later said the tractor needed pulleys, belts, and a variety of other service, at a total cost of $650.00. When I asked if all the repairs ... were necessary, they told me that all of those repairs were needed in order for the machine to work.
I had them return the machine, and I replaced the belt to the transmission (cost of $35.00), and found that the transmission still didn't turn. When I replaced the metal key in the back wheel, the machine was fixed. I don't think this dealership is honest. They should have listened to what I wanted, and offered to fix it to that extent.
Based on this experience, I would not purchase any John Deere equipment again, because there is no reliable service center in this area.