Grand Valley Powersports

Don't waste your time or money. Bought two Polaris units cash. Both were represented as new. One broke down immediately. Dealer made all kinds of promises to repair, deliver, etc. none ever happened. Worse it came to light that one unit sold as new was actually used. I suppose to the ... dealer's credit they refunded the money for the unit misrepresented as new without having to go to court on the matter. As for the second unit, after six months it still hasn't made it out of our driveway for two reasons: first the dealer botched the paperwork and we only just recently received the title, and nothing was ever filed with DOW as promised (and paid for) for initial registration. I suppose this isn't the worst thing since the unit's engine won't run long enough to make it to the end of the driveway anyway. Now that we have the title we're going to trade it in to another dealer at a huge loss. I've never worked with a dealer where the staff throws each other under the bus, sells products so terribly prepared, and just plain lies to customers to make a sale like this one does. Buyer beware. I know I'll never step foot in this dealership again.

Don't waste your time or money. Bought two Polaris units cash. Both were represented as new. One broke down immediately. Dealer made all kinds of promises to repair, deliver, etc. none ever happened. Worse it came to light that one unit sold as new was actually used. I suppose to the ... dealer's credit they refunded the money for the unit misrepresented as new without having to go to court on the matter. As for the second unit, after six months it still hasn't made it out of our driveway for two reasons: first the dealer botched the paperwork and we only just recently received the title, and nothing was ever filed with DOW as promised (and paid for) for initial registration. I suppose this isn't the worst thing since the unit's engine won't run long enough to make it to the end of the driveway anyway. Now that we have the title we're going to trade it in to another dealer at a huge loss. I've never worked with a dealer where the staff throws each other under the bus, sells products so terribly prepared, and just plain lies to customers to make a sale like this one does. Buyer beware. I know I'll never step foot in this dealership again.