I have been going to HK for over 20 Yrs and they have always treated me like family. I still call around to all the dealers in my area just to see if i can save some money, who doesn't wont to save money . Still HK has always been the best priced if not the same as the others, and never have they ... ever tried to stick me with last minute fees on freight or set up. They are always straight shooters. I dealt with Jim and Russ for most of my times i was buying an ATV or Sled.