Motorcycle Factory Inc
User Reviews
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By Sara Boyd (I am a Customer) on Jan 15, 2013
This place is the BOMB!!!!!!!!!!! Best service and deals! Highly recommended to everyone. My buddies and i love the grip heaters they are the best!!! Love this dealership!!!
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By Aaron Montgomery (I am a Customer) on Dec 27, 2012
Great Dealership! MFI know their stuff. My bike and I would not survive without them. Happy Happy Happy!!!! Thanks to the Parts, Sales and Service Dept.
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By Banks (I am a Customer) on Dec 27, 2012
I am an Employee and also a customer @ The Motorcycle Factory. I have always witnessed
Excellent Customer service. Any if at all issues with Parts, sales, SERVICE or Fincance they are always adressed and taken care of immediatley. Never in my time as an Employee slash Patron has theyre ever ... been an unhappy customer. Every Dept recieves thank you cards, visits from time to time from our Regulars. This Dealership has always been known to go the extra mile for anyone in need of a part, sales iquiry, and of course Our spectacular Service Dept. I welcome all new Patrons to Visit Us...See you soon.
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By Danny Kirckman (I am a Customer) on Dec 27, 2012
I refuse to shop at any other motorcycle shop other than The motorcycle Factory. someone always greets you when you enter their shop and make you feel acknowledged. The salesmen are very knowledgeable and are not pushy. The parts department is very helpful when it comes to ordering specific parts ... that I need for my bike and the service department has reasonable prices. MFI is a family oriented business and I love family shops. They keep close bonds with their customers and sometimes I'll just stop by to say hi. Other shops are all about a dollar and that's just not good enough for me. I highly recommend that everyone does business with MFI.
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By Michael Mitchell (I am a Customer) on Dec 27, 2012
Best shop I have had the privilege of dealing with. I have been coming to MFI ever since I bought my '03 CBR600rr there and have been continously impressed with the top notch service I receive. The sales staff is friendly and knowledgable, always ready with a smile. The service dept are the only ... ones I would ever trust to touch my ride, and they have been keeping her purring for years. The parts/accessories staff is fantastic and always go the distance to get me whatever I want or need. I cannot speak highly enough about this wonderful shop, who care about their customers. I feel close to the guys and gals who continue to meet my riding needs!
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By Jennifer (I am a Customer) on Dec 27, 2012
Love this place! Mfi Always goes out of their way to give great service! the people there really care about the customer and I will shop there again and again.
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By Happy Buyer (I am a Customer) on Dec 27, 2012
Bought multiple vehicles from MFI. Will continue to do business and send referrals. Highly recommended!
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By Bryan Booth (I am a Customer) on Dec 26, 2012
Their service department installed an insert into my transmission cover check bolt hole - while the cover was still on the motor and left all the shavings in my transmission. I e-mailed pictures to the owner and even called him "Shane" and got no response not even an apology. I will never do business ... there again and do not reccomend anyone to patronize a company that treats customers like that.
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