By Jason (I am a Customer) on Nov 05, 2019
I went on their website to research snowblowers. Came across a advertised cub cadet for $1,599.00 they also had the same unit for $$1,799.00. I called the night before and was told they had both in stock. I confirmed the price with the guy on the phone.
I drove from Nevada to this ... store to pick up the machine. I get to the store and am told that the two models are a CA specific and a Non CA specific model. They don't carry the Non CA specific model and I have to pay the additional $200. Quite a different story from the day before telephone conversation.
I asked why non of this info was on the their specific website. They told me the manufacturer puts whatever they want on there. I asked ok well since I was told something completely different and now drove all the way out here for nothing can we work something out. They said " we won't make any money so NO". I told them I would share my experience online on what happened so other consumers don't drive to this place for the same experience. They started raising their voices saying because I couldn't get my way I would sue them or something. Let me make it clear that's not at all what I said or planned. I just wanted what was advertised and told to me.
These guys don't realize that if I had the experience I was hoping for they would have a repeat customer with more machines and service. Their loss. I hope this helps other consumers.
By Wayne G (I am a Customer) on Sep 15, 2012
Great people to deal with. They have the largest accessory showroom I've ever seen. The price we paid for our Polaris RZR was the best deal we could find. Not necessarily the lowest price but the best guys to deal with (you do get what you pay for. Customer service & product knowledge is worth something!). ... Definately worth the drive to buy from them!