Casey Cycle City Corporation
By Sam (I visited this Dealer) on Dec 27, 2015
Salesperson needs to learn how to deal with the public. I was prepared to buy 2 PWCs cash, and was looking for a little education on the differences in models. The salesperson was not that helpful and was actually rude. This place used to be Casey Cycle City, and it appears that potential customers ... still do not matter. I would never recommend this dealership to anyone, nor would I support it. I would rather drive to Northern VA to purchase and for service than ever support this group. They need some true competition in town, and maybe they would change their smug attitudes.
By Qadi Glover (I am a Customer) on Jul 19, 2012
634 J. Clyde Morris Blvd.
Newport News, Virginia 23601
The dealership was nice; however, it took more than 10 minutes for anyone to speak to me. Simply seeing if I need help would have sufficed. An older guy (white) kept starring at me but would not ... speak as if he did not want me there. Maybe it is because I am African American. I went to the parts department in the back and did not receive any assistance. Fortunately, a guy named Kevin ultimately helped me. I talked to the male sales representative which had a difficult time speaking to me (customer). His answers were very short and he was a bit irritable. I have served over 22 years of honorable military service and wanted to purchase a motorcycle today. I will take my business to another dealership whereby I would receive better service. Thanks Kevin for your assistance.