By Lynn (I am a Customer) on Oct 03, 2014
Purchased a kawasaki side by side over 3months ago, still have no title for the trailer! No payment book on machine! No owners card. Several phone calls, but today they will get back to me Monday . Right
Service department had to go for a recall, they change one of the parts not what the recall ... said to do, 2 parts was to be changes out, when ask why they didn't they said it was there choice , and they never marked the frame showing recall was done.
I will NEVER buy anything at gatto again, not even a tshirt
Very unhappy with whole experience !
By Barry Wheeler (I visited this Dealer) on May 31, 2014
I have been to this Dealer over n over again the last 20 years or close to it.I've always had respect for their SERVICE DEPT.I always get what I come in for.I usually went to the closest HD Dealer,but
not since I broke a Brake Cable on route 28 North comin outta the Burg on a Friday afternoon,I ... don't get in these spots very often.As soon as I got 5-6 steps away when a PU TRUCK stopped,he
ran me down to Gatto and they ran me back to my scoot & put it on "No Charge" I threw a twenty to the dude gave him a Hearty handshake and was headed back down the road afore the Sun was
below the trees. Thankx To Flame Thrower for the ride,Pittsburgh wasn't that bad afterall,C-Ya.......
Lightfoot said that.....2014 PS I riding a 2011 ORANGE STREET GLIDE/ LF