Glenrock Motorsports
User Reviews
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By chuck (I am a Customer) on Dec 25, 2015
THEIR, GOLD STAR TECHNICION CALLED ME AND SAID,"I WOULD HAVE TO FIND SOMEONE SMARTER THAN HE TO FIX MY ATV AFTER HAVING IT FOR SEVERAL MONTHS.HE WANTED ME TO PAY HIM $400 FOR HIS LAYBOR AND THE MACHINE RAN WHEN I TOOK IT TO HIM AND DID NOT RUN WHEN HE WANTED ME TO PICK IT UP.HE TOLD HIS FATHER THAT ... I HAD AN ISSUE WITH NOT WANTING TO PAY HIM $400 FOR A MACHINE THAT HE COULD NOT GET STARTED, ALTHOUGH IT RAN WHEN I TOOK IT TO HIM. CHECKING ON THE PROGRESS OF THE MACHINE OVER SEVERAL MONTHS,THE TECHNICION WOULD NOT TAKE MY PHONE CALLS OR WOULD SAY HE WOULD CALL ME BACK IN 5 MINUTES BUT IN FACT WOULD NOT CALL BACK. THE TECHNICION TOLD ME THAT THE MAGNETO IN MY MACHINE TESTED OK BUT WANTED TO ORDER A NEW ONE.I SAID "OK BUT WHAT IF THAT DOES NOT FIX IT?" HE SAID "THEN YOU DON'T PAY FOR THE PART." THE TECHNICION TOLD HIS FATHER AND WROTE IN HIS REPORT THAT I DID NOT WANT TO BUY THE PART." WHEN I FIRST TOOK MY ATV TO THIS BUSINESS I ASKED THE TECHNITION TO E-MAIL A QUOTE ON THE PRICE OF A NEW SIDE BY SIDE,I GUESS HE IS NOT CAPPABLE OF DOING THAT AS I NEVER DID RECIEVE A QUOTE. I CERTAINLY WOULD NEVER RECCOMEND THIS BUSINESS TO ANYONE OF MY MANY FELLOW ATV RIDERS,NOR ANYONE ON THE PLANET.
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By JOEL CRANE (I am a Customer) on Apr 15, 2015
DROVE FROM COLORADO TO HAVE MY ATV REPAIRED. THIS IS THE CLOSEST 5 STAR SERVICE CENTER FOR YAMAHA. REPAIR WAS DONE CORRECT, PRICE WAS WITHIN THE GOING LABOR RATE. GOT FOLOW UP PHONE CALL TO SEE IF I WAS SATISFIED. THE TRIP WAS WORTH IT. SUPER FRIENDLY PEOPLE.
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