User Reviews
-
By Grant Davis (I am a Customer) on Jan 08, 2015
I have been a customer for just over three years. For me I have NEVER had a problem with anyone of the staff at Northeast. There have been times, that I have just stopped in to look around and BS and they have NO PROBLEM with this. They are very down to earth and Bear is AWESOME. They will help you ... anyway they can you just have to ASK. Are they there to make money? Yes, do they get back logged and have to much work sometimes? Yes. But they are more than willing to help and answer any questions you might have, you just need to ASK and not be a tool. Let me tell you a story. I have a 2012 Arctic Cat 550 four wheeler that I got from them. The first weekend I had it out, and I bought it new by the way, I got stuck so bad, and flooded the engine to the point it would not start. Still on the trail, I called Northeast and talked to one of the staff, I will not name who it was, But this staff member stayed on the phone with me for over 30min and walked me through troubleshooting steps to try and help get me back up and running and even tried calling a friend to see if they could help. My wheeler did have to stay on the trail over night and it was a long long long walk back to my house. But I was very thankful that Northeast was there to help and give me the help they did. I wish I could get this kind of service at more places. Thanks Northeast you guys rock.
Rating breakdown
-
By Kyle (I am a Customer) on Sep 16, 2014
OMG!! What a looser! Obviously do NOT want to see you out on the trails! If you are half the douche riding, as you are as a person, good luck in life dude... You say, I or others that agree with the dealer are keeping this thing going?? You Corey, you are keeping this going. You are the douche ... and for customers like me that know the owners and the staff, also know that what you are saying online is so off base that it pisses me off that someone with such a low mentality would try to "hurt" the dealership. What are you really getting out of it? Does this actually make you feel better? Try counseling, it really appears you need it. I'm sure your parents are real proud of you and your "accomplishments"? What a f*ck up! Get a life dude
Rating breakdown
-
By Cory (I am a Customer) on Sep 15, 2014
Good try Kyle. You along with everyone else who thinks they know the deal on this unit can kiss off. It is obvious that you are friends with the owners and their employees. That and your dollar lets you have your own opinion. It was not as described here or otherwise. Say what ever you wish, it really ... does not matter to me. Online reviews are here for everyone, so if you are upset that I used it to satisfy a 9k dollar purchase don't fret, we won't be friends. You along with all the naysayers are really slow at how this works. You think that someone who reads this won't feel there is just a little bit of truth to the story? Wrong. And the more you piss and moan that I am wrong, the more you add to the problem. I was the one who dealt with them, you were not, not really sure why everyone feels the need to jump in on this. Boy if you guys were as active about politics there would be much better people in office. Have a great day. I will check back next week to see what other misguided responses and hate mail I get.
Rating breakdown
-
By Dennis (I am a Customer) on Aug 28, 2014
Here is the real question and you or I will never know and the dealership will deny it to everyone they can because they need credibility to stay in business. Why would this guy have been so upset if they just offered to stand behind it in the first place? You can say all the immature things you ... want as a keyboarding internet bully, but it amounts to nothing of real substance because these sites are meant for people to share their experiences. Your post adds nothing to the conversation because you spend more time trying to discredit something you obviously are not a part of, and if you were it makes it look even worse for the dealership. Save us all the effort and post good things if you have them and stay off the soapbox because it just adds fire to the situation. People who are looking for new places to spend money just see this drama and stay clear, obviously something that the employee never took into account either. The best response would have been to say something along the lines of "please give us a call so we can clear up the issues you are having." This would have removed the situation from the front lines. You have done nothing to help.
Rating breakdown
-
By Laney Smith (I am a Customer) on Aug 27, 2014
This Corey guy sounds like a complete idiot!!!! Obviously doesn't know the dealership. My wife and I have been going for years and if there is a problem, they corrected it. I bet this is one of those guys who, no matter what you do, he'll never be satisfied! They don't need people like that anyway ... and those of us who know them, are thinking the same thing "ass, probably voted for Obama and wants his free handouts" This guy sounds like a pansy, I can imagine how long it took for him to sit down and compose his thesis on Northeast Motorsports. What an idiot!!!!!!
Rating breakdown
-
By Rob (I am an Employee of this Dealer) on Aug 07, 2014
We were 100% up front with you regarding this unit as we are with all units that we sell. You did buy a used RZR from us that we took in trade and we did run through service (we replaced tires as needed, 15 point inspection - brakes, fluids etc) and the machine started and ran fine. We (or anyone ... for that matter) could not have predicted that the starter would act up or we would have simply fixed it. I took the original call and you told me - you were 3 hours north of our dealership, the starter was not working correctly but you could start the unit, you specifically told me that you were not stranded. We are obviously not a Polaris dealer as we do not have a POLARIS SIGN nor do we have new Polaris inventory in our showroom. We did tell you to bring the machine down and we would look at it as soon as possible but we had several scheduled appointments for customers that we needed to take care of. We can only do what we can do each day but we would have been more than happy to diagnose and fix your machine as we told you. The owner of the machine (your Dad) seemed fine with the last conversation we had regarding this situation.
Additionally, we did not appreciate your very unprofessional approach and false accusations regarding this situation therefore we are in agreement that you will never be "treated" at our dealership again, "you are not welcome here". This said, we are more than happy to accommodate the "owner" of this unit (your father).
Rating breakdown
-
By Mark Kervick (I am a Customer) on Dec 01, 2012
I am a repeating customer for NE Motorsports because their service department continues to execute repairs at the highest levels. They offer open and honest dialogue about repairs needed. I have never been over charged for services rendered. NE motorsports stands behind their service and guareentees ... all service 100%.
Rating breakdown
-
By Robert (I am a Customer) on Nov 11, 2012
Customer service here is the best I've seen. Northeast Motorsports treats people like people and they are very easy to deal with.
Rating breakdown