2005 Arctic Cat 400 4x4 Automatic LE
PROBLEMS WITH THE 2005 ARCTIC CAT 400 AUTOMATICBy MERT COWLEY (I am an Owner) on Dec 09, 2012
I've had a great deal of respect for both Arctic Cat and their products since my parents purchased a brand spanking new Arctic Cat Panther snowmobile back in 1969.
Since that time I've owned several used Arctic Cat snowmobiles and found them to be reliable and a very sound investment.
... Based on that experience, there was no doubt what my choice would be when I decided to purchase my first ATV. I knew it would be an Arctic Cat from the very get-go.I ended up with a 2005 Arctic Cat 400 automatic.It was an incredable machine to say the least, that is until recently.
One day it just up and quit on me. It was running fine, I shut it off, and it wouldn't start again. There was no spark whatsoever. After several friends tried to decifer the problem and failed I ended up taking it to an ATV repair shop.
It took the guy two days before he managed to find the problem. The glue holding the magnets failed. Suzuki used GLUE of all things to hold the magnets in place????? Why not rivets or a cage of some type to hold them in place but GLUE??
Surely there must have been a recall. WRONG!!!! Let the consumer bite the bullet. Arctic Cat was far too busy making money than to worry about a consumer.
Why would I make such a statement? The answer's quite simple. When I contacted the dealer they acted as though it was the first time they'd heard about such a problem. When I called Arctic Cat, all I could get was an answering machine which failed to return my call. ARCTIC CAT SIMPLY DOESn'T GIVE A RIP!!!! They got my money so why worry about the small stuff?
To add insult to injury, when I went to order the replacement part I was told by the parts dealer it was considerably cheaper to buy the part from SUZUKI rather than get it through ARCTIC CAT. As it turned out, it certainly was.
Someway, somehow, between the time the part leaves SUZUKI and gets in the hands of ARCTIC CAT, the part from SUZUKI ends up being $100.00 cheaper than the EXACT SAME PART PURCHASED FROM ARCTIC CAT!!!!!! $369.00 vs $469.00. Not only does ARCTIC CAT lack the gonads to do a recall on their faulty products, they rip off the unfortunate consumer to the tune of an additional $100.00!!! Not the best move on their part to heal over damaged customer relationships.
Oh, I for got to mention. The parts dealer informed me I was the 10th customer who suffered the same problem with the 2005 ARCTIC CAT 400 AUTOMATICS this year!!! As a matter of fact, they informed me they've averaged close to that number for the past several years.
Will I ever purchase a product produced by ARCTIC CAT again. I sincerely doubt it.