Escape Motorsports

Rated #23 in Utah
8
1480 N. State Street
Provo, Utah
84604
User Reviews
  • By Carol A Stallings (I am a Customer) on May 05, 2019

    I'm not sure what happened to this place. They used to be great. I will never buy here again. There was zero customer service. There were cross threaded screws and loose parts on a brand new general. The rugged radio system doesn't work correctly. We still haven't even received the owners manual. ...

    **update 5-4-19. just found out the rugged radio system was only part of what we paid for. the other half was "out of stock" so they had to order it. still have not received the "other half" of the rugged radio system. still no owner manual for the general or the radio. I would think since between the two purchases that came to about sixty thousand that they would be prompt in making sure something was done about these issues....

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  • By troy hembree (I am a Customer) on Mar 03, 2015

    STAY AWAY!! Last week I bought a new 2014 rzr ep 900, they took my info for financing it and told me to call back in a couple hours,, so I called them back a few hours later and the lady helping me with the financing told me I got the loan through capital 1 at 9% interest, so I whent ahead and bought ...

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  • By PAUL (I am a Customer) on Oct 28, 2013

    I WILL NEVER DO BUSINESS WITH THESE GUYS EVER AGAIN I CALLED THERE TO THERE PARTS DEPT TO ORDER A THREADED SPACER THAT HOOKS MY THROTTLE CABLE TO THE CARB THEY TOLD ME THERE WAS NO SPACER THAT GOES TO THAT IF IT DIDNT GO THERE HOW DO YOU PUT TO FEMALES TOGETHER THE TOP OF THE CARB IS FEMALE WITHOUT ...

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  • By zack (I am a Customer) on Apr 11, 2013

    do yourself a favor and never EVER go here for service!! it is the worst service i have ever experience!!!! I am well rounded in the motorcycle world and my yamaha vino scooter needed a simple tune up and i didnt have the time to do it myself, so i figured i would drop it off. it took me over 30 ...

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  • By matthew (I am a Customer) on Mar 30, 2013

    They put my bike together with no grease and parts were missing when i got it home. Don't purchase from here! makes me wonder what kind of oil they used in the engine. I wish i had read the reviews here first.

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  • By Greg (I am a Customer) on Nov 26, 2012

    I have had multiple experiences with Escape Motorsports I have never had a Positive one.

    I have had my bike booted because of insufficient parking signs.

    I have on 2 occasions been talked back to by the employees and in one case made fun of by the employees to my face and loudly ...

    I have called parts 3 times and all of the prices are at least 25% more than online.

    I have never found my size in the gear I was looking for, that is if they have that item in stock at all.

    Tire mounts and balance costs at least $10 more than other area dealers.

    Escape Motorsports has burnt their last bridge with me, I'll never be stepping inside their store again.

    Monarch Honda has won my business permanently.

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  • By brian (I am a Customer) on Jul 03, 2012

    We bought 2 new 4 wheelerfrom them in 08.We returned 2 weeks ago to purchase a new Polaris 170.The Back lot showroom is now a interior place.We went to the old showroom on state street and they had a polaris 170 on display.We waited approx 10 minutes before asking for help>The counter people said ...

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  • By Brad (I am a Customer) on Jun 18, 2012

    Stay away. I took my bike in to get a recall fixed and it came back to me with a bunch of cosmetic problems. they jacked up the lids on my hard leather saddle bags. Because I can't prove it, they won't take accountability. Who takes a vehicle in thinking they need to take a bunch of pictures to prove ...

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