Performance Powersports

Everyone at Performance Powersports was phenomenal to work with. I was screwed over by another dealership and PP worked with me to make sure that I got the bike I wanted at a great price. As soon as I walked in I was greeted by multiple people and taken to inspect the bike I was interested in. Brian ... and Grant, the sales reps I worked with, gave me a knowledgable rundown of the bike and set me up for a test drive. The owner, Kurt, knew that I had a long ride home and took the time to print out a safe and scenic route for me to take. The administrative staff were lovely and made filling out the paperwork a breeze.

Unfortunately, I mistakenly left the parking lights on while I was filling out the paperwork and the battery died. Kevin and his service crew quickly charged the battery so I could leave the lot. However, the team at PP went above and beyond even that. 45 minutes after I left the lot, the battery died again because I hadn't let it charge up enough. They graciously sent out a service truck to charge the battery for me again! That is service that you just don't find anymore and I cannot express how grateful I am.

This dealership is by far the best dealership I have ever dealt with and I cannot recommend them enough. The service was friendly, knowledgeable, patient, and a pleasure to work with. If you are at all interested in purchasing a performance vehicle, I would head straight for their lot.

Ok so I left the last review on this site. (its the really long one) And it got worse before it got better. But it did get much better. Much much much better. But anyways I am in Del Rio, TX now and had someone out here working on it. He got it running by changing the Trigger Coil. But when he gave ... it gas the carb would start pouring out gas. When he said that I came over and watched him take the carb apart and the carb was broken. I called Performance to tell them the whole story and they explained that they had it marked down the it was the Trigger Coil that was bad and despite the whole thing happening last January they decided to send me parts to fix the bike for free!!!! I was never expecting that they more than changed my mind about them. Just talk to Brian and he will take care of you.

AWESOME DEALER TO DO BUSINESS WITH!!!!!!

Excellent Staff , fun atmosphere and a great place to buy from. Sales staff is very friendly and willing to spend time answering any questions I have. Service staff gets me in for my maintenance when I need it and I get REAL service, not just a oil and filter change and then get charged for a complete ... service like other dealers I have been to. If you haven't been to this dealer, I recommend checking them out.

Extremely POOR Customer Service both for Service Department and also for Sales Staff. Waited 6 days just to get a phone call returned...finally gave up.

Poorly trained staff, HORRIBLE phone system and no Customer Service skills whatsoever!

Will NEVER go there again!