Pro Powersports of Conroe

Rated #42 in Texas
13895 Hwy 105 W
Conroe, Texas
User Reviews
  • By Greg Luther (I am a Customer) on Feb 24, 2014

    The service department at this place is horrible. I beleive the owner is the root of all problems. He/she refuses to communicate with customers. They are not interested in resovling problems. I sent several very pleasant emails requesting a reply or phone call and received nothing. Finaly the service ...

    The $12,000 Can-Am purchase went fine until delivery, when they gave us a broken unit. They took six weeks to get it fixed. 2 weeks later another part failed and and they took another week. The bike was leaking fluid when we got it back they assured us is was from spillage and it was ok to ride. It continued to leak until we took it back and made them to look at it again. They do not want to do warranty work because they always have 3 month for it but if your getting maintenance done, they'll get you right in. They had the bike for two months, left it outside the whole time, without performing repairs and they swapped parts from another bike. I picked it up, canceled my warranty and it took 2 months, 9 phone calls and one trip to the dealer to confront them in person before I received my warranty refund. I will never spend a dime with this place again.

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  • By BS (I am a Customer) on Jan 23, 2014

    If I could give them 0 stars, I would. Absolute worst customer service I have ever experienced. Let's start with the jet ski we purchased at the beginning of summer 2013. They did a full vehicle inspection (we purchased it new) which included a new oil change. Within a month of having it, my husband ...

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  • By Tim Allred (I am a Customer) on Sep 20, 2013
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  • By Paul (I am a Customer) on Jun 19, 2013

    I purchased a Kawasaki Vulcan 900 from this dealership. The staff were terrific, and made this purchase special to me as a first time motorcycle owner. From sales to service, everyone made me feel like part of the family, and not only answered all of my questions, but offered their knowledge based ...

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